Correction Detection: Why We Issued the Year-End Memo from John Sexton a Second Time
May 17, 2013
Yesterday brought the annual year-end communication from John Sexton. But this year everyone received it twice. A second, corrected version was sent out about 90 minutes after the original.
We’ve gotten some inquiries asking, “What changed?”
In the original email, the section that described new institutes – the Global Institute of Public Health and Marron Institute – suffered from a formatting problem. So, it arrived in inboxes looking like this:
We corrected it, and reissued the memo. The final looked like this:
While our Email Direct system has many advantages – including eliminating the possibility of the kind of replyallcalypse we experienced in the fall semester – formatting quirks can easily occur like many web-based text formatting tools. And in case you missed it in your inbox, either the first or the second time, you can find the communication in its entirety here.
Sorry for the confusion.